Find a Roofer: Don’t Get Soaked! 5 Steps

Why Finding the Right Roofer Makes or Breaks Your Home Investment

When you need to find a roofer, you’re making one of the most important decisions for your home. Your roof protects everything you value—your family, your belongings, and your biggest financial investment. A quality roof replacement can yield up to an 85% return on investment, but hiring the wrong contractor can lead to leaks, structural damage, and costly repairs.

Quick Guide to Find a Roofer:

1. Get at least 3 written quotes from licensed, insured contractors
2. Verify credentials – check licenses, insurance, and BBB ratings
3. Ask for references and call at least 3 recent customers
4. Ensure proper warranties – 5+ years workmanship, 20-40 years materials
5. Never pay more than 10% upfront as a deposit

The challenge is separating the trustworthy experts from the fly-by-night operators who disappear after taking your money.

“Your roof is your home’s first line of defense against the elements, and you want to be sure that the roofing contractor you hire has the knowledge and skill to get the job done right the first time around.”

I’m Jason Hedtler, owner of Roof Experts LLC in Bellingham, Massachusetts. With years of experience in the roofing industry, I’ve seen how the right contractor makes all the difference in protecting what matters most to you.

The Ultimate Checklist to Find a Roofer You Can Trust

So, where do we begin our quest to find a roofer who won’t leave us soaked? It starts with understanding what your roof is trying to tell you, knowing where to look for trustworthy professionals, and asking the right questions.

Spotting the Signs: Do You Need a Repair or Replacement?

Before you search for a roofer, you need to understand your roof’s condition. Knowing whether you need a simple patch-up or a full overhaul will save you time and money.

Here are the tell-tale signs that your roof needs attention:

• Curling, Missing, or Buckling Shingles: Shingles that are cracked, peeling, or missing leave your roof vulnerable to water.
• Granules in Gutters: A significant accumulation of these sand-like particles means your shingles are deteriorating.
• A Spongy Feel: If your roof feels soft when walked on, it could indicate water damage to the underlying structure, a serious issue requiring immediate attention.
• Attic Leaks or Water Stains: The most obvious sign. Water stains on ceilings or walls mean water is getting through your roof.
• Roof Age: A typical asphalt shingle roof lasts 20-25 years. If your roof is approaching this age, it’s wise to get a professional inspection.

Repair vs. Replacement:
The decision depends on the extent of the damage and the roof’s age.

• Repair: Best for localized damage (e.g., a few missing shingles) on a roof that is otherwise in good condition. Repairs can range from $350 for minor patches to $5,000 for larger structural work.
• Replacement: The best long-term solution for an old roof with widespread damage. While a larger investment, a new roof offers superior protection and a significant return on investment (often 85% or higher).

Where to Look When You Need to Find a Roofer

Once you’ve assessed your roof’s needs, the hunt begins. Here’s where to find a reputable roofer:

• Local Recommendations: Ask family, friends, and neighbors for referrals. Personal experiences often lead to the most trusted contractors.
• Online Reviews and Directories: Check sites like Google, Yelp, and the Better Business Bureau (BBB). Look for consistent positive feedback and how contractors handle complaints.
  • Check for local roofers on the BBB
• Manufacturer Certification Programs: Leading manufacturers like GAF certify contractors who meet high training and quality standards, often allowing them to offer the best warranties.
• Checking Licenses and Insurance: This is non-negotiable. Ensure your contractor is licensed to work in your area (e.g., Norfolk and Plymouth County in Massachusetts) and carries full insurance. Always ask for proof.

Red Flags to Watch Out For:

• High-pressure sales tactics or “today-only” deals.
• No physical business address (P.O. box only).
• Requiring full payment upfront (a 10% deposit is standard).
• Cash-only deals or no written contract.
• Unsolicited door-to-door offers, especially after a storm.
• Refusal to provide references or proof of insurance.

The Vetting Process: Key Questions to Ask Before You Find a Roofer

Once you have a shortlist, it’s time to interview potential roofers. Don’t be shy—asking the right questions is key to finding the right fit.

Here are the essential questions to ask every potential contractor:

• “What is your legal business name and physical address?”
• “How long have you been in business in this area?” (Look for established local experience, like our 20+ years in the Bellingham, MA area).
• “Are you licensed and insured? Can I see proof?” (Ask for their Massachusetts license and certificates for general liability and workers’ compensation insurance).
• “Will you be using subcontractors?” (If so, are they also insured?)
• “Who is my point of contact for this project?”
• “What safety protocols do you follow?”
• “What kind of workmanship warranty do you offer?” (A 5-year warranty is a good minimum; we offer a 10-year warranty).
• “Can you provide a list of recent references?” (Call at least three).
• “How do you handle unforeseen issues or changes?”
• “Do your crews have specific certifications or training?”

Understanding Quotes, Costs, and Contracts

Now it’s time to talk numbers and formalize the agreement. This step is critical for avoiding hidden fees.

• Get Multiple Estimates: Always get at least three detailed, written estimates to compare pricing, scope, and materials.
• Analyze the Quote: A proper quote breaks down all costs, including materials (shingles, underlayment, flashing), labor, disposal fees, and permit costs.
• Average Costs: Costs vary, but generally, roof repairs can range from $350 to $5,000. A full replacement averages around $7,600, but your contractor will provide a specific estimate.
• Payment Terms: Never pay the full amount upfront. A 10% deposit is standard, with the remaining balance paid upon project milestones or completion. These terms should be in the contract.
• The Contract: Your contract is your legal protection. Before signing, ensure it includes:
  • Company and client contact information.
  • A detailed scope of work and materials list.
  • Total cost and payment schedule.
  • Start and estimated completion dates.
  • Warranty details (both workmanship and material).
  • Proof of insurance.
  • Cleanup plan.

Decoding Warranties and Insurance

Understanding warranties and insurance is your protection against future problems and accidents. Don’t skip this step.

• Workmanship Warranty: This covers the quality of the installation. If the roof fails due to poor work, the contractor fixes it. Look for at least a five-year warranty. (We offer a 10-year workmanship warranty).
• Manufacturer Warranty: This covers defects in the roofing materials themselves, typically for 20 to 40 years or even a lifetime. Choosing a certified contractor, like a GAF-certified roofer, can provide access to the best warranties.
  • Learn about GAF shingle options
• Liability Insurance: This protects your property from accidental damage by the contractor. Ensure they carry at least $2 million in coverage.
• Workers’ Compensation Insurance: This is crucial. It protects you from liability if a worker is injured on your property. In Massachusetts, this is mandatory. Always ask for a certificate of insurance to verify coverage.

After the Job: Maintenance and Storm Damage

Your new roof is installed, but the work isn’t over. Proper maintenance is key to maximizing its lifespan.

Extending Your Roof’s Lifespan:

• Inspect Regularly: Periodically check for loose shingles or debris from the ground.
• Clear Debris: Remove leaves and twigs that can trap moisture.
• Trim Branches: Keep tree limbs at least 10 feet away from your roof to prevent scraping and falling debris.
• Clean Gutters: Ensure water can drain properly to prevent backups and water damage.
• Check Attic Ventilation: Proper ventilation prevents heat and moisture buildup that can damage your roof from the inside.

What to Do After a Storm:

1. Inspect Safely: From the ground, look for missing shingles or other obvious damage.
2. Document Everything: Take photos and videos for your insurance claim.
3. Prevent Further Damage: If safe, use a tarp to cover damaged areas temporarily.
4. Contact Your Insurer: Report the damage immediately to start the claims process.
5. Get Multiple Estimates: Get at least three quotes from reputable roofers to share with your insurance adjuster.

Your Next Steps to a Secure Roof

You now have the knowledge to find a roofer you can trust. The key to success is diligence. Taking the time to vet your options will save you money and headaches in the long run.

Remember the essentials: get at least three written quotes, verify licenses and insurance, check references, and never pay more than 10% upfront. These steps help you avoid scams and ensure a quality job.

Your roof isn’t just shingles and nails—it’s peace of mind. A quality installation means you can sleep soundly during the next storm, knowing your home is protected. Here in Norfolk and Plymouth County, we’ve built our reputation on providing that peace of mind to homeowners for over 20 years.

Ready to move forward? Don’t let another storm season catch you unprepared. Your home deserves a roof that will stand strong for decades.

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